A guest form is a public URL that accepts requests from anyone with the link. It is the right tool when the submitter is a vendor, a customer, or an employee in a system that does not have Run-Via seats.
To publish one:
- Go to Admin → Intake forms and open the form you want to expose.
- Under Access, switch the form to Public / guest link.
- Choose a workflow to route submissions into. Every guest submission starts at
the first step of that workflow.
- Decide who the submissions appear "from". You can attribute them to a shared
guest user, or ask the submitter to enter an email that gets stored on the request for follow-up.
- Save. Copy the guest link from the guest forms list and share it.
Guest form links use the short /g/<form-slug> path. Opening that link resolves the active form and workspace, then takes the requester into the normal guest submission page with the correct form already selected.
Anti-abuse: guest forms are rate-limited per IP and per link. Turn on CAPTCHA under Access if you expect the link to be indexed or shared broadly. File uploads on guest forms are scanned and capped at 25 MB per file by default.
Guest AI intake is optional per form. Turn it on only when guest-entered text is allowed to be processed by the workspace AI model. The monthly safety cap appears only when that public guest assistant can call a connected paid AI model; otherwise guests can still submit through the manual form. Due dates entered by guests are accepted as written, including near-term dates, and workflow teams handle urgency through priority and normal routing.
To revoke a link, switch the form back to private or click Rotate link — the old URL stops working immediately, and any bookmarks return a 410.